Privacy Policy

Pixel Lattice ("we," "us," "our") is a digital marketing agency based near Lahore, Punjab, Pakistan. This policy explains what information we collect when you use this website or contact us, how we use it, and the choices you have. By using pixellattice.com, you agree to the practices described below.

Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically as you browse.

Information you provide

• Your name, phone/WhatsApp number, email address, and business details when you submit a contact form or request a quote
• Any details you share about your business, goals, or budget when messaging us via WhatsApp, email, or a form

Information collected automatically

• Basic analytics data (pages visited, device type, approximate location, referral source) via Google Analytics
• Standard server logs (IP address, browser type, timestamps)

How We Use Your Information

• To respond to enquiries and provide quotes or strategy calls
• To deliver the services you've engaged us for (Meta Ads, Shopify, or web development)
• To understand how visitors use our site and improve it
• To send you information you've directly asked for — we do not run separate marketing email lists

How Contact Forms Work

Every form on this site is processed by Web3Forms, a third-party form-submission service. When you submit a form, your details are sent securely to our inbox via Web3Forms — we do not run our own backend or database to store form submissions long-term. Web3Forms' own privacy practices apply to the transmission of that data; we recommend reviewing their policy if you'd like more detail.

Cookies & Analytics

We use Google Analytics (via Google's gtag.js) to understand aggregate site traffic and behaviour. This may set cookies in your browser. We do not use this data to individually identify or target you outside of standard Google Analytics reporting. You can disable cookies in your browser settings or opt out of Google Analytics tracking using Google's official browser add-on.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We only share information with the service providers necessary to run this website and respond to you — currently Web3Forms (form delivery) and Google Analytics (site analytics). If you become a client, any ad account or website access you grant us is used solely to deliver the services you've hired us for.

Data Retention

We keep enquiry and client information only as long as needed to respond to you, deliver services, or meet our own record-keeping and legal obligations. You can ask us to delete your information at any time — see Contact below.

Your Choices

• You can ask us what information we hold about you, and request that we correct or delete it
• You can opt out of any future communication from us at any time — just tell us via WhatsApp or email
• You can disable analytics cookies in your browser without affecting your ability to browse the site

Third-Party Links

This site links to third-party platforms — Instagram, WhatsApp, Meta Business tools, Shopify, and others. We aren't responsible for the privacy practices of those platforms once you leave pixellattice.com.

Children's Privacy

This website and our services are intended for business owners and are not directed at children. We do not knowingly collect information from anyone under 18.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will always reflect the most recent version.

Contact Us

If you have questions about this policy or want to exercise any of the choices above, reach out: